Terms of Service

 

1) RESERVATION DEPOSIT: Payment is due in full at the time of reservation.

2) CANCELLATION POLICY : We understand the need for increased flexibility in travel planning right now. To help our valued guests, we offer the following special policy for our Costa Rica vacation rentals & services.

Please note:

  • Cancellations made 60 days or more, prior to arrival will receive a refund equivalent to 85% minus the service fee. 

  • Cancellations made within -60 days are nonrefundable. All holiday dates are non-refundable.


3) SECURITY/DAMAGE DEPOSIT:  Keep the same as VRBO. You will be asked to complete and sign a damage voucher that will be sent to you via email prior to check-in. The voucher allows Karma Nosara to place a hold on the credit card that you have on file for the amount listed on the voucher (generally between $500-$1000). This deposit will be released 7 days after check-out to the same credit card, provided nothing is missing, broken or terms of this contract violated. The house must be kept in the same condition at your check out, as it was when you arrived. If something does get broken, turns up missing or terms of this contract are violated, the value of these items or the penalty amount will be charged to your card. If you do not have a credit card on file, you will be required to provide one before check-in, by emailing the office.

Please note all reservations with stays between January 10 - January 20 2023, require a wire transfer of $2000 as a refundable security deposit.



4) DAMAGE INSURANCE: You will be responsible for any damage to the rental property caused by you or your party during your stay. As per VRBO policy we will file a claim for any damage incurred.


5) CHECK-IN, CHECK-OUT: Check-in time is 4p.m. Check-out time is 10 a.m.

6) SMOKING: Karma Nosara is a strictly non-smoking rental. No smoking on the property premises.

7) SLEEPING CAPACITY & DISTURBANCES: Tenants and all other occupants will be required to vacate the premises and forfeit the rental fee and security deposit for any of the following: 

  • Occupancy exceeding the rental capacity stated in this contract.

  • Using the premises for any illegal activities. 

  • Causing damage to the premises rented or to any of the neighboring properties. 

  • No smoking allowed on the property (indoor/outdoor)

  • Any other acts which interferes with other guests and neighbors' right to quiet enjoyment of their property. We wish you to have an enjoyable vacation, but you must respect the rights of other guests.

8) PETS: Pets are strictly not allowed.

9) PERSONAL BELONGINGS: We ask that the occupants take full responsibility for securing their personal belongings. Please lock your valuables whenever leaving the house. Karma Nosara is not responsible for any lost or damaged personal items.

10) AC / ELECTRICITY / WATER: Karma Nosara is an ecologically minded business, we ask that you obey the following guidelines in regards to conserving energy: When using the air-conditioning units, please try to keep usage to a comfortable minimum. ACs and lights must be turned off when guests leave the property. I During the dry season the Nosara province can suffer from droughts and as a consequence a shortage of water to the homes. If you are staying with us during the dry season please try to use water conscientiously.

11) SAFETY: For instance, we provide lock boxes in all bedrooms, please use them where they are available, make sure to lock the door/security gate at night and when leaving the premises. We do have 24 hour camera surveillance but please be careful with your personal belongings and documents. 

Pools and oceans are inherently dangerous. please supervise children at all times. There are no barriers or child safety devices around the pool, cliff, ocean or bridge in the house. Please supervise your children at all times.  We are located in a residential community and, although this is a holiday destination, it's home to many people. As such we ask that you respect their privacy and their right to a peaceful existence. We reserve the right to remove guests who create excessively high noise levels Please avoid excessive noise either from music or people after 10:00PM.

12) FORCE MAJEURE: Neither the Property Owner nor Karma Nosara shall be liable for any circumstances beyond their control, including, but not limited to, acts of god, acts of governmental agencies, fire, strikes or labor shortages, wars, floods, storms, earthquakes, hurricanes, pandemics or epidemics, inclement weather, or any other events or circumstances not within the reasonable control of the property owner or Karma Nosara, whether similar or dissimilar to any of the foregoing (“Force Majeure Event”). In the unlikely event that the Property Owner or Karma Nosara becomes untenantable, unavailable or otherwise unsuitable for occupation as a result of a Force Majeure Event as determined in the sole and absolute discretion of Karma Nosara

Unless otherwise refundable pursuant the Changes and Cancellations provision above, Karma Nosara shall not be obligated to offer a refund as a result of a Force Majeure Event. That being said, if such a reservation is changed or canceled as a result of a Force Majeure Event, any amounts previously paid may be applied toward the same Property within one year of the original arrival date. Should Karma Nosara determine in its reasonable directions that the property will likely remain unavailable for more than one year from the original arrival date or should the property actually remain unavailable for more than one year from the arrival date, Karma Nosara shall issue a prompt refund of all unearned Rental Charges paid. The aggregate liability of the Property Owners and Karma Nosara shall never exceed the unearned rental charges paid.